How to Use a Mediator in a Dispute

Using a Mediator in a dispute is a great way to resolve your conflict without having to go through the traditional legal channels. Many times, parties are eager to resolve their differences and are motivated to find solutions together. Mediation allows them to better understand each other's perspective and work on the underlying issues that cause their differences. It also helps preserve the relationship between the parties, as the Mediator is experienced in dealing with difficult situations.

Before the mediation process begins, the disputants will first make their opening statements. The mediator may also entertain general ideas regarding how to resolve the conflict. Parties are not allowed to interrupt one another during this process, but the mediator may encourage each party to respond directly to the opening statement. It is important to remember that the process of mediation is not legally binding, and neither party can force the other to settle. However, if both parties are unwilling to settle, mediation may be a good choice.

The most important quality of a good mediator is his or her ability to listen. Good mediators are sensitive, understanding, and empathetic. They are able to understand the emotions of their clients and convey a positive and hopeful attitude. An impartial mediator is just as important. They must remain neutral in the process and refrain from emotionally investing in the outcome. The mediator should also be able to manage emotions and ensure that both sides feel comfortable sharing their feelings.